If you have any questions about the Education Services for Overseas Students Act and your rights and responsibilities, please contact David Norman, International Quality Assurance Officer.
The Education Services for Overseas Students (ESOS) legislative framework is designed to ensure that Australia's reputation for delivering quality education services is maintained and that the interests of overseas students are protected.
For detailed information about your course and about studying at UWA, please look at our Pre-departure Guide (right) and the University's online Handbook. Students who are intending to study at UWA's Albany campus should also read the information about the Albany Centre.
The Education Services for Overseas Students (ESOS) legislative framework (PDF) is designed to ensure that Australia's reputation for delivering quality education services is maintained and that the interests of overseas students are protected. It sets minimum standards and provides tuition and financial assurance. Together with Australian immigration law, the ESOS framework also imposes visa related reporting requirements on both students and educational institutions. The Department of Education, Employment and Workplace Relations (DEEWR) has produced an Easy Guide to ESOS.
If you are not an Australian citizen or permanent resident or a New Zealand citizen, then you are an International Student, and must pay UWA's international tuition fees. Temporary residents must pay international fees until they have permanent residency.
The ESOS framework only applies to those International Students who have Student Visas.
If you have a Student Visa, you must complete your course within the standard full-time completion period, unless certain circumstances apply (see below). You can choose to study part-time in a particular semester, as long as you are allowed by your faculty to overload later, or can catch up by studying Summer School units, if available.
If you do not uphold your Student Visa conditions your visa may be cancelled and you may have to leave Australia. A full list of conditions is available, with the most important listed below:
Your course progress rules can be found in the online Handbook. UWA's Intervention Strategy to identify and assist students at risk of not meeting the course progress requirements is described below:
Students can be identified in one of three ways:
UWA's Intervention Strategy offers a range of assistance for students to choose from, and also allows for a reduction in study load, if agreed by the Faculty.
1. Faculty Assistance
The faculties provide help and assistance to their students through the Course Advisers, Programme Coordinators and their Sub Dean/Associate Dean/Academic Student Advisers. Faculty web pages give more details of assistance provided.
A reduction in study load can be approved by the student's Sub Dean/Associate Dean/Academic Student Adviser, if course rules permit and it is relevant to the student's situation, and as long as the National Code requirement for the student to study at least one unit face-to-face per teaching period is met. If a reduction in study load is permitted, the Sub Dean/Associate Dean/Academic Student Adviser saves the details of this load in the student's file.
2. Study Smarter
Student Services' Study Smarter team offer a range of programs and services aimed at helping students improve their academic skills.
3. UniSkills
First year undergraduate students can join UniSkills, which offers academic support through Study Share study groups, where small groups of students study together with a more senior student in a supportive and informal group. Information is available from the UniSkills and from the coordinator, Dr Judy Skene (phone 6488 2424).
If a student does not make satisfactory course progress according to UWA’s rules, and is suspended or excluded from their course, UWA will notify the student of its intention to report the student for breach of this visa requirement. The student then has 20 working days in which to begin a formal appeal of their results or progress status. If the student chooses not to access the complaints and appeals process within the 20 working day period, withdraws from the process, or the process is completed and results in a decision supporting UWA’s decision, UWA must officially report the student’s failure to make satisfactory course progress.
The National Code permits Student Visa holders to enrol in a limited amount of distance/online learning. No more than 25% of the point load of your entire course may be studied by units which are delivered 100% in distance/online mode, and you must study at least one unit face-to-face in each compulsory teaching period.
The ESOS Act and National Code require you to complete your studies within the duration specified in your Confirmation of Enrolment (CoE), unless certain circumstances apply. If you choose to study at less than a 100 per cent load in a particular teaching period, you will have to make sure that you can still complete your course in time.
If you do not complete within the expected duration of your course, UWA can only issue you another CoE if (a) your faculty adviser agrees that there are compassionate or compelling circumstances; (b) your faculty adviser has previously agreed to a reduced study load as part of UWA's Intervention Strategy; or (c) you did not complete as the result of an approved deferment or suspension of your study.
If you complete your course early, UWA must report this to the Department of Immigration and Citizenship (DIAC), and the duration of your visa may be reduced.
Your original Acceptance of Offer, which you signed before you got your initial CoE, stated the fee for your original course. If you are considering changing course (or major in a Life and Physical Sciences BSc) you must contact the International Centre because it is possible that you will have to pay a different fee. Students who change course will be asked to sign a new Acceptance of Offer and will be issued a new CoE.
If you intend to transfer to another university within the first six months of your final course at UWA, your request will be assessed using the criteria in UWA's Student Transfer Request assessment policy and procedure, which is available from the International Centre.
Information about UWA's policies and procedures for complaints and appeals
Any deferment, suspension or cancellation of your enrolment may have an effect on your student visa, and it is important that you contact DIAC for advice before taking any action.
If you want to take leave from your course, you must complete the International Centre's Approved Leave Form and have your leave approved by the International Student Adviser or Director, who can approve if compassionate or compelling circumstances apply.
You must also complete either the
Compassionate or compelling circumstances are generally those beyond the control of the student and which have an impact upon the student's course progress or wellbeing. These could include, but are not limited to
The University's misconduct rules allow for the suspension of a student's enrolment for one or two semesters, or their expulsion from the University. UWA is required to notify DEEWR and DIAC of any suspension or expulsion.
If you are granted course credit, and this results in a shortening of your course, UWA will report your new expected course duration to DIAC, who may then reduce your visa duration.
If you will be under 18 when you start your course, you must have accommodation and welfare arrangements approved by UWA or by DIAC.
UWA will only approve your accommodation and welfare arrangement if you are staying in UWA college accommodation or in a UWA-approved guardianship arrangement. We will issue you a Confirmation of Appropriate Accommodation and Welfare letter (CAAW) when you have a confirmed place in approved accommodation. The CAAW will state the date from which your UWA-approved welfare arrangement begins, and you cannot arrive in Australia before this date, unless you have other welfare arrangements approved by DIAC.
If your welfare arrangements change after your visa has been granted you must inform DIAC of these changes.