This policy, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia's consumer protection laws.
All applications for a refund of fees should be sent, in writing, to:
The Director, International Centre, The University of Western Australia, 35 Stirling Highway, Crawley 6009, Western Australia.
1. Total withdrawal from course.
2. Withdrawal from Summer School (Semester 3) units.
3. Cancellation of Course by UWA.
1. Total withdrawal from a course
Total Refund
In the event that- a student’s application for a visa is unsuccessful, or
- an offer of a place is withdrawn, or
- the University is unable to provide the programme,
tuition fees paid in advance are fully refundable.
However, if the offer was made on the basis of incorrect or incomplete information being supplied by the student, the University is entitled to retain an administration fee of 10%.
Partial Refund
- Where a commencing student gives written notice of their withdrawal from the course at least four weeks before the start of the semester, all tuition fees paid in respect of the semester are refundable, less an administrative fee of 10% of the fee for one semester or $1000, whichever is the lesser.
- Where a commencing student gives written notice of their withdrawal from the course less than four weeks before the start of the semester, the student will be eligible for a refund of 50% of tuition fees paid in respect of the semester.
- A student who withdraws from a course for whatever reason within the first four teaching weeks of a semester shall be eligible for a refund of 50% of their semester fee liability, based on their enrolment on the first day of that semester.
No Refund
- A student who withdraws from a course for whatever reason beyond the fourth teaching week of the course shall not be eligible for a refund.
- No refund of fees will be given to a student who is requested to leave Australia because of a breach of their student visa conditions.
- No refund of fees will be given to a student who is requested to leave the University due to a serious breach of the University’s regulations.
2. Withdrawal from Summer School (Semester 3) units
Total Refund
In the event that a student gives written notice of their withdrawal from a unit before the start of Summer School (Semester 3), the tuition fee will be refunded in full.
Partial Refund
Where a student gives written notice of their withdrawal from a unit within the first four weeks of Summer School (Semester 3), the student will be eligible for a refund of 50% of the unit fee.
No Refund
A student who withdraws from a unit for whatever reason beyond the fourth teaching week of Summer School (Semester 3), shall not be eligible for a refund.
3. Cancellation of course by UWA
In the unlikely event that UWA is unable to deliver your course in full, you will be offered a refund of all the course money you have paid to date. The refund will be paid to you within two weeks of the day on which the course ceased to be provided.
Alternatively, you may be offered enrolment in a suitable course delivered by UWA at no extra cost to you. You have the right to choose whether you would prefer a full refund of course fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement.
